about us

about us

The 11883 has been founded in July 1999 and runs the national German phone assistance under the phone number 11883 since mid of 2000. In the meantime the 11883 Telecom GmbH developed as the third largest provider of phone assistance within Germany.

besides the phone assistance within Germany, the 11883 Telecom GmbH also runs further phone numbers within Austria, Great Britain as well as Turkey.

The international extension and business alignment including increasing investmens in innovative products within the telecommunication sector significantly changed the 11883 Telecom GmbH during the past years. our service portfolio has been constantly expanded by several call center services in order to further adapt to the latest market developments.

Services

No buy signal, no long waiting period, a round the clock availability on 365 days a year , always friendly and top qualified employees – that is what every customer admires. In order to meet these needs a tremendous amount of know how , planning , personal resources and relevant costs are inevitable .

In order optimize your sales force the 11883 Telecom GmbH will provide a large number of tailor-made and efficient outbound services to you .

For all projects, the 118831 provides you with a professional project manager who will assist you with the needs analysis and realistically assess the expected success. we apply directly and individually to your customers offering effective solutions in order to strengthen existing customer relationships and to retrieve new customers for your products and services. we have already been able to successfully use our expertise for many several companies. profit now from effective services regarding customer acquisition, sales force appointments, opinion surveys as well as telesales

we shall be pleased to let you have non binding information regarding outbound services.

In our role as a main pivotal point we shall be pleased to offer our long term expertise and our customized solutions to you.

It is our constant aim to completely serve your customers needs in an efficient and effective way and in our unique courtesy either using classic communtion channels or online social media channels.

Together with you, we are happy to build up an indispensable added value for your customers in today's world:
A kind, easy-accessible and solution orientated customer service serving you and your customers needs.

In case of any further questions regarding the development and maintenance of a well functioning customer relationship or any further information requested please do not hesitate to get in touch with us. We shall be pleased to submit a non binding individual offer to you and look forward to give further detailed advice and assistance.

* 1,99 Euro/Min. aus dem Festnetz der Deutschen Telekom. Tarife aus den Mobilfunknetzen richten sich nach dem jeweiligen Anbieter.